Profile Management
Profile Management refers to managing the profiles of customers. A customers profile could not only include their contacts, but also information about their likes/dislikes, taste/preferences etc. Once this information is available it helps not only the front and back office, but plays a key role in mid office management as wel. The mid office department can easily ascertain the credibility of a customer, based on their profile and calculate the risks involved. If it’s a customer who does frequent business they can flag the customer as no risk as well. This will smoothen the work flow within the organization and moreover increase customer service/satisfaction.
Wizie is one of the pioneer managing profiles and standardizing the profile entered in GDS. Wizie offers a robust and user friendly profile information management to effectively manage the travelers preferences.
Services Needed:
- Managing/updating existing customer’s profile.
- Registering new customers profile
- Managing preferences
- Sharing information with both Front and Back Office
- Managing profiles from Database/CRM
| Contact our Business Development Team to know more sales@wizie.com | ||
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