Travel Technology Solution

Customer Service

Good customer service is all about keeping the customers and using them to spread the word to their friends and family; this practice is popularly known as WOMM or WOM (Word-of-mouth Marketing). But this marketing tool depends upon two important pillars – building good relationships with the customers and keeping it forever.

We offer multi lingual customer service to our global clients. We have a vigorous training process which all our representatives go through. Our VoIP gives the ability to monitor the calls to ensure accuracy and service of highest quality. Our expert customer service professionals deal with each single customer as a valuable resource.

Services Offered:

  • Make the Sale
  • Provide technical assistance
  • Accounting procedures
  • General enquiries
  • Explain the details to the customers
  • Multi lingual assistance
  • Marketing services
  • Transaction services
  • Order fulfillment
  • Technical problem resolution
  • Live customer support
  • Product inquiries
  • Order taking
  • Feedback service
  • Non technical customer support
  • Billing queries and services
  • Web support
  • Churn management

Contact our Business Development Team to know more
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