- Loyalty Program Management
- Customer Service
- Pricing Desk
- Baggage Management
- Ticketing and Exchange
With the rapid expansion of travel industry and increasing number of air passengers, the complexities for the airline companies are also surmounting. In the recent years, baggage handling has emerged as a complex operation for most airline companies. Thus, there emerges an increased need to set up a separate department with professionals handling the calls from the customers who want to get details of their lost or broken baggage..
We have a trained group of highly talented professionals who address and handle the distressed passengers’ quarries for lost, damaged, delayed or pilfered luggage with an expert hand. Our representatives have mastered the art of convincing the passengers while giving them the confidence to deal with the current situation and help them file claims and other details.
- Mishandled luggage assistance
- Filing claims with airlines/airports
- 24x7 live support
- Multi lingual assistance
- Calls on behalf of the passengers to the airlines/airports/delivery companies.
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